This Agreement contains the terms and conditions upon which we offer you participation in the Pranamat Sales & Marketing, Inc., d/b/a Pranamat.com, Affiliate Program (the “Program”). The Program is being managed by Refersion, our affiliate marketing platform, to facilitate relationships with our affiliates and to provide tracking, reporting, and management of commission payments. Acceptance of this Agreement by participation in the Program creates a binding legal agreement between Pranamat Sales & Marketing Inc. (“Pranamat Sales & Marketing”) and you. As used in this Agreement, "we" or “us” means Pranamat Sales & Marketing, "you" means the participant in the Program, and "our Website” means www.Pranamat.com. This Agreement supplements the Pranamat.com
1. Enrollment In The Program
The purpose of the Program is to promote the sale of products offered on our Website. To begin the enrollment process, you must submit an application through the Program Registration Page on our Website. When you provide information during the registration process, you agree to provide only true, accurate, current and complete information and to update it as necessary to maintain its truth and accuracy. We will evaluate your application and notify you of your acceptance or rejection. We may reject your application for any reason in our sole discretion. We may reject applications related to websites that: (i) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; (ii) promote violence, hate, illegal activities or display sexually explicit materials; (iii) are intended to harass or defame anyone; or (iv) otherwise violate our intellectual property rights or those of others. We have the right, in our sole discretion, to monitor your website at any time to determine if you are in compliance with the terms of this Agreement. If we reject your application, you are welcome to reapply to the Program at any time for our reconsideration.
2. Program Links To Our Website
If you have been notified that you have been accepted into the Program we may, at our option, enable you to provide on your Website one or more of the following types of links to our Website: Affiliate Links, Coupon Codes or Email Triggers (collectively, “Program Links”). These links are to permit accurate tracking, reporting and accrual of commissions and may be provided to you in the Program Registration Page on our Website. You must ensure that each link between your website and our Website is a Program Link. You will earn commissions on sales that originate through Program Links. In order for you to be eligible for a commission on any purchase (including future purchases by a repeat customer), the customer must log in to pranamat.com through your Program Link and complete the purchase before logging out. We are not responsible for any failure by you to use Program Links. Because of the difficulty verifying other purchases by customers you refer to us, we will not pay commissions unless you use Program Links. Finally, please note that you may only earn commissions by referring customers to Pranamat.com.
3. Use of Content
We may provide you with product images, graphics, logos and other content (“Content”) through the Program Registration Page on our Website. We may make available to you a small graphic image that identifies your website as a Program affiliate. This image may be displayed on your website. We may modify the image from twime to time. In addition, we encourage you to include a legend that identifies you as a Pranamat.com affiliate on the homepage of your website that links to the home page of our Website. Any content that we provide to you is the property of Pranamat Sales & Marketing or its content suppliers and is protected by United States and international copyright laws. We grant you a limited, nonexclusive, full paid, revocable right to use the Content solely for purposes of your participation in the Program. You may not sublicense any Content to any other person or party. Content cannot be used in any form other than the form provided by us. We reserve all of our rights in the Content. You may not: (a) alter, modify or change any Content or create any derivative Content; (b) use Content in any form other than that provided by us; (c) remove any code or identifying information from any Content; (d) inactivate a link associated with any Content or cause the Content to link to a destination other than our Website; or (e) link to or display any Content that describes a product after it has been discontinued from the Pranamat.com product catalog.
4. Trademark License; Use of Trademarks
You understand and agree that Pranamat Sales & Marketing is the sole and exclusive owner of the entire right, title and interest in and to the “Marks”. The defined term "Marks" means the following trademarks: Pranamat.com The Web's Most Popular Yoga Shop®, the associated logo and any components or variations thereof, and any other trademarks that we own. You have no right to use the Marks except as specifically granted in this Agreement. You shall make no use of any Mark except in the form authorized by us. You shall not adopt or use any name, mark, logo, insignia or design that is, or is likely to be, confusingly similar to or could cause deception or mistake with respect to any of the Marks. You shall not attack the validity of any of the Marks or of our title to any of the Marks at any time, whether during or after the term of this Agreement. You shall not apply for (or aid or abet others to apply for) registrations in the United States or in any foreign country of any mark or design which includes the Marks (or any variations of them), alone or in combination. The goodwill resulting from your use of the Marks (as well as any variations of the Marks) shall inure to our benefit. You shall not purchase or register domain names that include the Marks or any variations and misspellings of the Marks. Furthermore, you shall not purchase or bid on search engine keywords, AdWords, search terms, or other identifying terms (whether for use in a search engine, portal, sponsored advertising service or other search or referral service) that include the Marks, any components of the Marks, or any variations and misspellings of the Marks. You may use the Marks solely for the purposes authorized by this Agreement. You may not alter graphics containing the Marks in any manner. For example, you may not change the proportion, color, or font of the Marks. You may not display the Marks in any manner that implies sponsorship, endorsement by us other than of your involvement in the Program. You may not use the Marks to disparage our company, our products or services, or in a manner which, in our reasonable judgment, may diminish or otherwise damage our goodwill in the Marks. You acknowledge that all rights to the Marks are our exclusive property, and all goodwill generated through your use of the Marks will inure to our benefit. You may not use or display any of our Marks or logos or trademarks in your profile on any social media site. You may not dilute or damage the value of our trademarks, and/or products and services. You may not misrepresent Pranamat.com's brands including our URL, logos, trademarks and trade names, or misrepresent that either you or your website are pranamat.com or operated by pranamat.com. If we determine that you have violated any of the foregoing restrictions, we may (without limiting any other rights or remedies available to us) withhold any commission otherwise payable to you under this Agreement and/or terminate this Agreement. If we are required to enforce any of the foregoing restrictions, you will be obligated to reimburse us for any attorneys' fees and expenses we may incur.
5. Additional Program Restrictions
Be courteous and polite when you are promoting Pranamat.com. Any affiliate using illegal or unethical marketing methods or spam will be immediately terminated from the Program. You agree to the following restrictions:
(a) You must follow common search engine guidelines, such as:
(1) your display URL must match the ultimate actual destination URL;
(2) you may not frame our website as a landing page; and
(3) you may not create "redirects" or "jump pages" that immediately direct to our website.
(b) You may not engage in any conduct that violates the CAN-SPAM Act of 2003, as amended, or any privacy or data protection law of any jurisdiction.
(c) You may not enable any sales that are not in good faith, such as using any device, public coupon site, program, robot, Iframe, hidden frame or redirect.
(d) You may not use any device or technology that will replace, intercept, interfere, hinder, disrupt or otherwise alter in any manner a Web user's access, view or usage of, our Website or of any affiliate of ours in a manner that causes or otherwise results in a different experience from what was otherwise intended by our affiliate.
(e) You may not use any device or technology that will block, alter, direct, redirect, substitute, insert, or otherwise intercept or interfere in any manner with any click through or other traffic-based transaction that originated from the website of any affiliate of ours with the result of reducing any compensation or other payment earned by or owing to such affiliate.
(f) You may not issue or post any press release or other broad-based communication regarding your participation in the Program unless you receive our prior written consent. You may promote your website via mailings to recipients who are customers or subscribers to your website's services, provided that the recipients have the option to remove themselves from future mailings and that you otherwise comply with all applicable laws of your jurisdiction. Further, you may promote your website via newsgroup postings to newsgroups that welcome commercial messages.
(g) You may promote your affiliate store on social media platforms provided that you use the correct and appropriate name and brand likeness. This includes the following:
(1) Correct spelling and capitalization of our brand's name - Pranamat;
(2) When tagging us in social media posts, you must utilize our correct handle which is:
- @pranamat for USA/UK
- @pranamat_de for Germany
- @pranamat_ch for Switzerland
- @pranamat_it for Italy
- @pranamat_cz for Czech Republic
- @pranamat_latvija for Latvia
- @pranamatlietuva for Lithuania
- @pranamat_eesti for Estonia
- @pranamat_nl for Netherlands
- @pranamat_polska for Poland
- @pranamat_esp for Spain
- @pranamat_si for Slovenia
- @pranamat_pt for Portugal
(3) You are not required to include our hashtags but if you do, ensure that you use the correct form: #Pranamat
(h) We do not permit any promoters of coupons or other discounts to join the Program. No commissions shall be payable to any such parties. The Program is void where prohibited.
(i) You will not promote any products or services to children under the age of thirteen (13). We reserve the right to modify these rules at any time. If we determine, in our sole discretion, that you have violated any of the foregoing restrictions, we may withhold any commission otherwise payable to you under this Agreement and/or terminate this Agreement. If we are required to enforce any of the foregoing restrictions, you will be obligated to reimburse us for any attorneys' fees or expenses that we may incur.
6. Order Processing
We will process product orders placed by customers who follow a Program Link from your website to our Website. We reserve the right to reject orders that do not comply with any requirements that we may establish. We will be responsible for all aspects of order processing and fulfillment. Among other things, we will prepare order forms, process payments, cancellations and returns, and handle customer service. Through Refersion, our affiliate marketing platform, we will track sales made to customers who purchase products using Program Links and will make available to you reports summarizing this sales activity. You will not receive any of our individual customer information.
You will be eligible to earn affiliate payments on certain product sales in accordance with Section 8 below. For a product sale to be eligible for payments, the customer must follow a Program Link from your website to our Website, select and purchase the product using our service provider’s shopping platform, accept delivery of the product at the shipping destination, and remit full payment to us. No affiliate payments will be paid if the visitor to the affiliate’s website cannot be tracked by our system.
8. Earning Affiliate Payments
We may pay affiliates based on a percentage of sales, a flat rate, or a tiered commission structure. The payment method and percentage is subject to change from time to time, in our sole discretion. Certain affiliates may receive offers to be paid under different commission structures as we may determine from time to time. If a product that generated commissions is returned by the customer, we will deduct the corresponding commission from your next commission payment. All commission related data under the Program is collected, calculated and managed by Refersion, our affiliate marketing platform, and its data will be the only valid basis used for determining commissions.
9. Length of Cookie Purchase Period
Our Program uses a seven (7) day cookie purchase period. This means that if a visitor to your website clicks through a Program Link to our Website, you will be eligible for commissions related to purchases made by your visitor within seven (7) days of its click on the Program Link on your website. We will pay commissions to only one affiliate for purchases associated with a given cookie. To the extent multiple affiliates request payments, Refersion shall determine which affiliate to pay. Its decision shall be final and binding. We may change the length of our cookie period from time to time.
10. Commission Payments
No commissions will be paid to you until you have accrued affiliate payments of at least $25.00. Any money held in your account will not collect interest. Subject to the foregoing, we will pay commissions on a quarterly basis. Sixty (60) days following the end of each quarter, we will pay commissions to you through PayPal or we may give you a gift card at your option. You authorize us to share with PayPal such information and other transaction information necessary for our use of the payment processing services provided by PayPal.
If a product that generated commissions is returned by the customer, we will deduct the corresponding commission from your next commission payment. If there is no subsequent affiliate payment to you, we will send you a bill for the commission. Affiliate accounts that are “abandoned” will be removed from the Program if their balance is less than $25. An abandoned account is any account that has not been logged into for a period of one (1) year without any transactions having been posted to that account.
11. Customer Policies And Pricing
Customers who buy products through the Program are customers of Pranamat.com. All of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.
12. Special Rules for Endorsements
All endorsements made by you in connection with any promotions of any product will be accurate and contain all disclosures and disclaimers necessary to prevent such endorsements from being false or deceptive. Such disclosures and disclaimers must be made in a clear and conspicuous manner, and comply with all U.S. federal and state laws, including U.S. Federal Trade Commission ("FTC") regulations, policies and guidelines governing advertising, disclosure and consumer protection, including the FTC's Endorsement Guidelines.
The Guidelines may be found here: https://www.ftc.gov/sites/default/files/attachments/press-releases/ftc-publishes-final-guides-governing-endorsements-testimonials/091005revisedendorsementguides.pdf
13. Responsibility For Your Website
You will be solely responsible for the development, operation, and maintenance of your website and for all materials or content that appear on your website. You are responsible for ensuring that materials posted on your website do not infringe the intellectual property rights of any person or entity. You must have express permission to use another party's intellectual property. We will not be responsible if you use another party's intellectual property in violation of their rights. You will indemnify and hold us harmless from all claims, damages, and expenses (including, without limitation, attorneys' fees) relating to the development, operation, maintenance, and contents of your website.
14. Data Protection
If you receive any personal identifying information from our customers (“PII") or process such PII under the Program, you warrant, represent and covenant to us that you will comply with all applicable privacy and data protection laws rules and regulations. You agree to implement appropriate systems and processes to comply with this requirement. As such you shall establish and maintain physical, electronic and procedural safeguards to prevent the unauthorized access, use, copying, disclosure, modification, transference, destruction, loss, or alteration of any PII during your use, transmission or storage of any such PII under the Program.
If you receive any PII from our customers, you will: (1) indemnify us for any claim, expense, demand or cost related to your receipt or use of such information or violation of any privacy law or regulation; (2) upon request, provide us with information sufficient to demonstrate your compliance with this section, and allow us to audit your data practices if necessary in our sole discretion; and (3) manage such PII as we may direct.
The term of this Agreement will begin upon our acceptance of your Program Application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement, you will immediately cease use of, and remove from your website, all Program Links, the Content, all of our Marks, and all other materials provided by us in connection with the Program. You are only eligible to earn commissions during the term of this Agreement, and commissions earned through the date of termination will remain payable subject to Section 8 above. We may withhold your final payment for a reasonable time to ensure that the correct amount is paid.
We may modify any provision of this Agreement at any time by posting a change notice or a new agreement on our Website. We may also announce changes to the terms of this Agreement by email. If any modification is unacceptable to you, your only recourse is to terminate this Agreement. Your continued participation in the Program following our posting of a change notice or new agreement on our Website will constitute your acceptance of the change.
17. Limitation Of Liability; Indemnification
We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total commission fees paid or payable to you under this Agreement within the last six (6) months. Unless you notify us of a discrepancy in your commission payments within six (6) months from the date of the applicable payment, such payment shall be deemed accepted and no protest shall be allowed.
You hereby agree to indemnify and hold harmless Pranamat Sales & Marketing and its subsidiaries and affiliates, and their directors, officers, employees, agents, and shareholders against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (collectively, the "Losses") insofar as such Losses arise out of or are based on (a) any claim that your use of any trademark or other intellectual property infringes on any other trademark or intellectual property belonging to any third party, (b) any breach of a representation, warranty, covenant or agreement made by you in this Agreement, or (c) any claim related to your website, including, without limitation, any content that resides on your website but that was not provided by us.
You hereby represent and warrant to us that (i) this Agreement is a legal, valid, and binding obligation, enforceable against you in accordance with its terms; and (ii) any information you provide to us in connection with your participation in the Program will be true and correct. This Agreement will be governed by the laws of the Latvia, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the Latvia, and you irrevocably consent to the jurisdiction of such courts. We may assign our rights and duties under this Agreement in our sole discretion. You may not assign your rights or duties under this Agreement. This Agreement shall be binding upon and shall inure to the benefit of the parties and their respective heirs, legal representatives, beneficiaries, successors, and permitted assigns. You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf.
Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Riga,Latvia before three arbitrators.